Getting Your Madewell Favorites to Your Doorstep

At Madewell Store, we understand that waiting for your new favorite pieces can feel like forever. That’s why we’ve designed a shipping process that’s as reliable and comfortable as our clothing. Whether you’re eagerly anticipating our cozy hoodies, sophisticated sweaters, or weather-ready outerwear, we’re committed to making your delivery experience seamless.

✨ Quick Overview

Order Processing: 1-2 business days
Delivery Areas: Worldwide (excluding some Asian regions and remote areas)
Need Help? Contact us at [email protected]

Shipping Options Designed for Your Lifestyle

Just like our clothing transitions effortlessly from day to night, our shipping options are designed to fit your schedule and needs.

🚀 Standard Shipping

Cost: $12.95

Carriers: DHL or FedEx

Delivery Time: 10-15 business days after shipping

Perfect for when you need your new wardrobe essentials with a bit more speed. Track your package every step of the way with our premium carrier partners.

🎁 Free Shipping

Cost: FREE on orders over $50

Carrier: EMS

Delivery Time: 15-25 business days after shipping

Ideal for planned wardrobe updates and when you’re building your collection of our versatile pieces. Enjoy complimentary shipping while we carefully deliver your order.

📦 Your Delivery Journey

Days 1-2: We carefully process your order at our facility
Day 3: Your package begins its journey with your chosen carrier
Days 4-25: Your Madewell pieces travel to your doorstep
Delivery Day: Your new favorites arrive, ready to become part of your story

International Shipping Made Simple

We’re proud to serve customers across the globe, bringing Madewell comfort and style to doorsteps worldwide. While we ship to most international locations, please note that some Asian regions and remote areas may not be serviceable due to carrier restrictions.

After Your Package Arrives

We want you to love every piece as much as we do. If anything isn’t quite right, remember we offer 15-day returns from the date you receive your order. Your satisfaction is at the heart of everything we do.